Australia's MostRecommended Bank

Australia's MostRecommended Bank

Banking awards

We pride ourselves on developing products and services that are intended to meet our customers' needs. Here are some of the recent awards we've received in recognition of this:

ING Banking Awards

Banking awards

ING was awarded the 2019 Australian Mortgage Awards Bank of the Year award and was named Australia's Best Bank in the Mozo Experts Choice Awards 2019.

Home loan awards

ING was awarded Canstar's Outstanding Value Award in 2020 for our Mortgage Simplifier and Orange Advantage.
View here.

ING Everyday Banking Awards

Everyday banking awards

ING was named Everyday Bank of the Year in the Mozo Experts Choice Awards 2019 and awarded Finder's Best Transaction Account 2019.

At a glance

ING - the business name of ING Bank (Australia) Limited - is part of the world's leading bank, and wholly owned by ING Group. Being a 'branchless' bank, we are committed to maintaining a healthy and strong relationship with our mortgage brokers. After all, you are a vital touch-point for potential home loan customers.

Australia's most recommended bank#
More than 1.6 million active customers*
$42 billion in deposits*
$56 billion in loans*
More than 1,500 employees
Number 1 for most satisfied home loan customers+
Headquartered in Sydney, Australia-based customer care in Sydney and Wyong
Holder of an Australian banking licence since 1994
Regulated by the Australian Prudential Regulation Authority (APRA), like all banks

#ING is Australia's most recommended bank according to RFi XPRT Survey, February 2022 – July 2022 (n = 32,042) when compared to customers of 20 other banks operating in Australia. It is also Australia’s fifth largest main financial institution (MFI) with 6% of the market share according to RFi XPRT Survey, February 2022 – July 2022 (n = 32,042). MFI is defined as the bank that the consumer says is their main financial institution.

*data captured May 2019

+Roy Morgan bank satisfaction survey

Broker support
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Available Monday - Friday, 8:30am - 6pm (ESDT)

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ING Group

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