Australia's MostRecommended Bank

Australia's MostRecommended Bank

At a glance

ING - the business name of ING Bank (Australia) Limited - is part of the world's leading bank, and wholly owned by ING Group. Being a 'branchless' bank, we are committed to maintaining a healthy and strong relationship with our mortgage brokers. After all, you are a vital touch-point for potential home loan customers.

Australia's most recommended bank#
Over 2.23 million active customers
Over $53 billion in savings
Over $77 billion in loans
More than 2,556 employees
Headquartered in Sydney, Australia-based customer care in Sydney and Wyong

#ING is Australia's most recommended bank according to RFI Global's Consumer Atlas Survey, February - July 2025 (n = 29,577) when compared to customers of the 10 largest ADIs operating in Australia. ING is Australia's fifth largest main financial institution (MFI) with 5% of market share according to RFI Global's Consumer Atlas Survey, February - July 2025 (n = 29,577). MFI is defined as the bank that the consumer says is their main financial.

Broker support
1300 656 226
Available Monday - Friday, 8:30am - 6pm (ESDT)

Emailing Supporting Documents
Residential: mortgage.assessment@ing.com.au
Commercial: pcm@ing.com.au

ING Group

Please find out more about ING Group.

Learn more about ING Group
XS
SM
MD
LG