Here are some useful tools and information to get you started.
We are pleased to advise that all ING accredited brokers now have the ability to order property valuations prior to submitting a new home loan or variation application to ING .
Refer to the Broker Reference Guide for steps on valuation ordering.
For any other assistance please contact your ING representative.
Simply follow the steps outlined in the Supporting Documents V3 Quick Reference Guide and upload your documents online.
If you're using the new redesigned layout of Supporting Documents, refer to the Supporting Documents V4 Quick Reference Guide.
We have put together a detailed guide to assist you when completing our Serviceability Calculator for residential loan application.
If you are not already registered, to receive updates with information regarding the settlement of customers' loans, including:
Simply email: gps-support@gadens.com with the following information:
In addition, once registered ING accredited brokers will have the ability to view their customers' Letters of Offer online.
Once set up you can track deals via the Gadens website.
In late 2013 ING transitioned to all simple variations being lodged online. Simple loan variations are single transaction requests that do not involve changes to borrower details or a security property. Simple variations are:
For complex variations which include a change of borrower or security property please continue to use the Residential Loan Variation Form.
Please note that simple loan variations that are submitted to ING by fax or mail will not be processed.
To assist you when lodging a simple variation, help cards and tutorials are available below:
You can select and print the latest FHOG form for each state below. Simply select the state where the property is located, print and complete the form, and send it in, along with supporting documents to:
FHOG Team
ING
GPO Box 4094
Sydney NSW 2001
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