Maintaining Security

To maintain security you must keep your 6 digit Access Code and Introducer Number confidential and never store them together. You must not keep your Access Code or Introducer Number in any form, whether encoded or unencoded, in a location where it is capable of being copied or used by any person other than you. Your Access Code must be changed on a regular basis to maintain confidentiality. Access to the site will be given on the correct entry of a Introducer Number and Access Code. Once access is granted, any action by that person will be taken to be made with the authority of the Introducer and ING may carry out that request. You must immediately notify ING if you know that your Access Code has been compromised or become known to a third party, or if you know of any unauthorised use of your Access Code. In these circumstances you must immediately change your Access Code.


The site may contain links to websites operated by third parties. ING does not sponsor, endorse, or approve of the operators of linked websites, or any material which may be found at linked websites. Subject to any applicable law which cannot be excluded, ING makes no warranties or representations regarding the content of linked websites or any products or services available through linked websites. You must not establish any link to the site without express written permission of ING.

Reporting vulnerabilities

Have you discovered any vulnerabilities in our system? Please help by reporting these vulnerabilities to us by following the process detailed in this link, so that we can improve the safety and reliability of our system together.