Welcome to the ING broker website.

Home loans

Making home loans simple and straightforward

Commercial loans

Taking the hassle out of commercial lending

One year of financials. Big results.

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Process turn around times

Purchase

Refinance

Non-assessed Pre-Approval

Changes to existing loans

Commercial

2 Days

2 Days

2 Days

2 Days - Assessment
1 Day - Loan Offer
2 Days - Switch/Split

5 Days

ING current assessment service level in business days

NB: Please refresh this screen for up-to-date service levels.


The indicative process turnaround times apply to complete loan applications containing all necessary documentation. Final credit decision requires all outstanding information and documentation having been provided, and does not include wait times for valuations.

For information and turnaround times regarding document preparation, please refer to the appropriate solicitors website. For further information on processing times, please contact your ING Representative.