Home Loans

Making home loans simple and straightforward

Commercial Loans

Taking the hassle out of commercial lending

Process turn around times

The following indicative process turnaround times apply to complete loan applications containing all necessary documentation. Final credit decision requires all outstanding information and documentation having been provided, and does not include wait times for valuations.

ING Current Assessment Service Level

NB: Please refresh this screen for up-to-date Service Levels.

Purchase / Refinance

3 Days


3 Days

Changes to existing loans

5 Days - Assessment
2 days - Loan Offer
11 days - Switch/Split


5 Days

Contact us

For information and turnaround times regarding document preparation, please refer to the appropriate solicitors website. For further information on processing times, please contact your ING Representative.